Vendor problems

Dealing with vendors at Amazon is a never ending series of problems. There are so many complicated cases where vendors have no limits to ask whatever they want associates to do. How can they have no limits when the associates have strict metrics on our work every day?

After having been asked unbelievable things by vendors in which to be supported, the vendors can evaluate the assistance of the associate. Associates are continuously stressed on this evaluation and on the time they need to resolve each vendor's issue. It's a no-win situation.

Associates are not helped in learning the job and not listened to by management about these problems. Management treats you as a slave. They keep you working unpaid overtime everyday to finish your vendor cases.