Expressly heinous

Thank you for the website where the truth about Amazon can be told.

Please know that Amazon management can be expressly heinous to customer and third-party Amazon sellers.

After more than a year of contacting Jeff Bezos, Amazon board members, Amazon Seller and Buyer Support, Amazon AWS and every other Amazon address I could locate, I sent a detailed email to Jeff Bezos. 

Amazon knows the third-party seller arena in our industry is corrupt. Think: mafiosa. Yet Jeff Bezos does nothing. When inquiries are sent, I get a haughty "Jeff Bezos said to look into this, which I did, you can't sell on Amazon and we're not replying to any further emails from you."

I called Amazon seller support many times. I called Amazon corporate and asked to speak to a grievance officer or some other member of management (who speak English) to talk with about this problem.  I was told by the receptionist that they are not allowed to put calls through to Jeff Bezos or any other executives.  She also said she wasn't allowed to take messages from anyone wanting to leave a message for Jeff Bezos or any Amazon executive.S he said that she was given a list of people/phone numbers allowed to call executives and that if the name/number wasn't on the call list, they were instructed to hang up.

I emailed Amazon board members with no reply. I bought tons on Amazon before all of this.  Now I cancelled everything and refuse to buy from anyone in any way connected with Amazon.

No matter what you and others do, until people stop using Amazon and there is a measured decline in revenue, Amazon will continue to treat employees, sellers and customers horribly. No amount of letters or publicity will in any way move Jeff Bezos or anyone else to change anything until the bottom line gets hit. If everyone harmed by Amazon would come together for a boycott and possible class action, then Amazon would fix their rogue operations.

I even wrote to Jeff Bezos stating that I was shocked that he told the NY Times that he mandates his employees have empathy when I had repeatedly contacted him and he showed not one ounce of empathy.  That was ignored, too.

I think a PR campaign needs to be developed and implemented with factual articles in prominent newspapers, magazine, trade journals and other online outlets, as well as outreach to relevant tv programs and personalities (CNN, Good Morning America, Today show, etc...everything from the very serious (like CNN) to the comical (Jimmy Fallon, etc).  If done in tandem with a call to action to have people stop using Amazon, that would work.

I now use Amazon to research products and brands.  Then I go online and buy through eBay or some other site.  And, I make certain that the eBay seller or other online seller doesn't use FBA (Fulfilled by Amazon) because I don't want to support Amazon in even the tiniest way.

You can create a widget that people can add to their website or social media that encourages readers to join the Amazon boycott.  Many people are very angry with Amazon and now is the time to make change happen.  

Thanks again for the very well done website.  Please keep increasing the momentum.  I know people like me would surely donate for money for a legal team to be hired to get Amazon to fix the issues.