Keep better workers

After I ordered a broom from Amazon, I received a broom and a basement window that I did not order. I don't even have a basement. This window was not on my receipt and I was not billed for it.

On the other hand, my neighbor ordered a gift for her grandson. She received an empty box and was still billed for the item she ordered.

These experiences tells me that Amazon is scraping the bottom of the barrel of available skilled workers for its warehouses with the resulting poor quality of service we've experienced. The good workers have been pushed out or stayed away due to the broken management practices documented on this site. Amazon needs to hire and keep better workers.