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1) Click on the Fulfillment Tab.
2) Under Fulfillment and Checkout/Checkin select Manage Patron Services.
3) Scan Patron ID or Search for Patron and click Go.
Type in last name, first name
Scan ID
Type in account/barcode number
TIP: If you're having difficulty with a spelling or need to look for patrons with a similar last name, click on the magnifying glass to search and view the patron database.
4) Click the Active Balance link (34.00 USD).
5) The default view lists the active fines on the account, including waivers and credits. These fines are not paid and have not transferred to the bursar.
6) To view additional details on a fee and why it was applied, click on Actions and View Loan. This will display information such as the loan date due date, return date, and loan status (i.e. Lost).
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