Credit a fine

1) Click on the Fulfillment Tab.

2) Under Fulfillment and Checkout/Checkin select Manage Patron Services.

3) Scan Patron ID or Search for Patron and click Go.

• • Type in last name, first name

  • Scan ID

  • Type in account/barcode number

4) Click on the active balance link.

5) From Active fines, copy the barcode from the fine you'd like to credit. Also note the amount you want to credit next to the barcode.

6) Click Add Fine or Fee.

7) Fill out the following fields:

Fee Type: credit

Fee Amount: equal to original debit

Item Barcode: paste item barcode

Comment: why credit is being issued

**IMPORTANT: If you'd like to credit a fine that has been bursared from a previous semester, you must add the following to the comment section to ensure the fine is credited in OPUS:

1. The word debit needs to be lowercase.

2. Follow with a colon.

3. The debit date should be the full year, followed by the full month in two digits, and then the date, in two digits.

The month and day need to be two digits, so if it’s 1-9, you’ll need to add a “0”. The same goes for the day. (01-09)

4. This needs to be followed by a semicolon.

Click Add and Close.