Guest cards

Visitors or other non-Emory users can purchase a guest copy card from the machine or our desk. $1 blank cards or $6 cards (w/green dot and $5 pre-loaded) can be purchased at the LSD. Make sure to mark down the copy card purchase on the cash sheet. The machine dispenses $1 cards and users must swipe their card AGAIN to add the balance. In other words, if I pay for a $1 card with a $5 bill, you must swipe the card to place the $4 balance on the card. The machine does not give change.

So, what do you do if a patron buys a copy card but forgets to to swipe their card?

1. If they just need to print, go ahead and print the patron's job. Make a note of how many copies were made and how much it cost.

2. Get the patron's contact information and copy card number. Leave the actual card with the patron.

3. Let the patron go if they are in a hurry.

4. Call EmoryCard at 404-727-6095. At the prompt, hit "0", and when answered ask for EmoryCard or Lettie Carter.

5. Ask them, or her, to load the money that the patron paid onto the card.

(for example: if the patron put $5 into the machine, $1 went toward the purchase of the card, so ask EmoryCard to add $4.)

6. Now ask EmoryCard to deduct the amount the patron spent on their print job.

7. Lastly, contact the patronand let them know that their money has been added to the card.

Remember, when printing, they must enter the number on their card as the user ID to print.