(404) 727-6095 (extension 2) for Normal Business Hours (Mon. - Fri. 8:30 AM - 4:30 PM)
(404) 727-5090 for Outside of Normal Business Hours
Then send an email to emorycard@emory.edu.
Place a ticket in Service Now by going to help.emory.edu. Select "Somethings Broken", and fill out the form. Please provide complete information on the service request form.
Call the phone number to resolve the issue for the patron. Sending an email and placing a ticket will provide confirmation and documentation.
If the the issue is in regard to money applied to an EmoryCard or a copy card, email Lettie Carter at lcarter@emory.edu and copy emorycard@emory.edu.