Interlibrary Loan (ILL) Check Outs & Returns

URL: https://illiad.library.emory.edu/nonshib/WebCirc/Default.aspx

Username: gencirc

To Check Out an ILL Item:

1. Retrieve ILL item from the ILL shelf in the staff area at patron request. Items are organized by patron’s last name.

a. Troubleshooting items not on the shelf:

i. Look on the ILL Library Use Only or ILL Still In Use shelves.

ii. Ask if the request is on a proxy account; if so, the item may be under the faculty or proxy’s last name instead.

iii. Ask to see the email notification (it may be a GA Tech item or a regular hold, or it may be from ILL at another Emory library).

iv. Contact the ILL office (mainill@emory.edu / 7-6874) or walk the patron to the ILL office for further investigation.

2. Using the ILLiad Web Circulation site, click in the box to the left of the gray Check Out button.

3. Remove the ILL slip and scan the barcode.

4. Confirm that the number registered by the site matches the ILLiad TN listed on the slip.

a. If an ILL user comes up as blocked, please do not check out the item; instead, refer them to the Interlibrary Loan office.

b. If you accidentally scan the barcode into the Mark Returned box instead, don’t worry – proceed with steps 5 & 6 below as normal.

5. Give the item to the patron (and, if the item has a neon red wrap, make sure the patron understands that the item cannot leave the library).

6. Initial and date the ILL slip and put it in the wooden container on the ILL pickup shelves (see picture).

To Return an ILL Item:

Note: Please do not accept ILL books from other Emory Libraries. Patrons must return ILL items to the same Emory Library where they picked up the item.

1. When receiving an ILL item, ask patrons if they are done with it. If they are, kindly ask them to check the “I have finished; return to lender” box.

2. If they have not checked the box (or are not done using the material), always place these items directly on the Item Still in Use or ILL Library Use Only shelf, without updating it in the ILLiad Web Circulation site.

3. If the patron has checked the box and finished using the item, return it in the ILLiad Web Circulation site.

a. Click in the box to the left of the gray Mark Returned button.

b. Scan the barcode at the top of the white sticker on the wrap.

4. Place the item on the ILL Returns shelf.

To Renew an ILL Item:

All renewal requests for ILL items must go through ILL staff and/or ILLiad (http://illiad.library.emory.edu/logon). ILL renewals cannot be granted by LSD staff or in discoverE.

ILL Questions and Fines

Please direct all questions regarding ILL material (renewals, fines, payments, status checks, etc.) to the ILL office.

Email: mainill@emory.edu

Location: Behind the spiral stairs on Level 2 of the Woodruff Library

Phone: 404-727-6874

Hours: Monday-Friday, 9am-5pm