Amendments to the "Missing Item" workflow
Post date: Mar 17, 2020 9:15:2 PM
Due to limited staffing, Stacks is recommending that we suspend normal “Missing” searches for now. As a result, please refrain from placing books into “missing status” until further notice. Instead, users can place ILL requests for items (or portions of items) that are unavailable.
The ILL team will:
Make sure there’s not another copy available (physically or electronically)
If not, pursue purchase of an e-version, as agreed w/collection management
Or contact the user to see if there is a portion of the item that will meet their need.
Please let me know if you have any questions.
Best,
Kim Copenhaver
Director, Access Services
Robert W. Woodruff Library
Emory University | 540 Asbury Circle Atlanta, GA 30322
ph: 404.712.1532 | c: 470.217.4379