Post date: Nov 16, 2017 8:31:22 PM
After some more work on our printing problems today, I’ve been able to track down the “origin” of a couple documents that yield this error when printed from Mac OS 10.13. Oddly enough (or expectedly, depending on your OS preference) the files were created using Windows; one using Office/Word 2003 and one using Office/Word 2010. I was under the assumption that these files had actually been created in Mac OS 10.13
It also seems as if simply having the Calibri font in the document won’t necessarily cause the error. I have created a number of test documents from Office 2010 in attempts to recreate the issue and have been unsuccessful in doing so.
I’m still looking to this issue and will update everyone as I have useful information to report.
Robert Kruse
Academic Technologist
LITS Student Digital Life
404-226-9942