From the Item Tab...
1. Highlight the copy to request (item status will be Remote Storage)
2. Click Hold Request
3. Enter the patron's barcode or Net ID in the pop-up window and click OK
4. In the Create Hold Request window, confirm the correct patron was entered + click OK
5. In the event prior holds exist on the item, 2 pop-up windows will arise in succession. Click Override in the first; click Cancel in the second
Our Storage Team makes 2 deliveries per day on weekdays -- the first around 10am; the second around 2pm -- and no deliveries on weekends. We send patrons pickup notices as soon as the items have been delivered and scanned.