Post date: Aug 24, 2017 5:53:51 PM
This will occur if your computer cannot connect to the EaglePrint server.
Be sure that you are connected to EmoryUnplugged. This error usually means your computer is not connected to the internet or is connected to a non-Emory network. You will also see this error if you are connected to the EmoryGuest or eduroam networks on campus.
This has also been known to happen on computers that have had multiple AntiVirus software products installed. If you installed Emory's version of McAfee, check to make sure you have fully uninstalled any AV software that was previously on your computer.
A less likely cause is that this specific port needs to be opened on the computer's built-in firewall software.
For help with any of the issues listed above, visit the Student Technology Support desk.