Indi Young

Workshops

empathy among team members

"Empathy is about not trying to solve the problem, but trying to understand the person. In your work, there are always problems, often in communication, decision-making, and vying for organizational attention and power. In this non-research two- to three-hour workshop, Indi will focus on development of empathy with peers, direct reports, and your managers. She will define several kinds of empathy and how to apply them with people in your work. Indi will lay out the skills required to develop empathy via listening sessions. The seminar will include spontaneous discussion as participants consider how the ideas might be applicable within their own work."