Secondary Traumatic Stress (STS)
2014. (WAGAMAN + 2014)
" Although sharing emotions may contribute to burnout, empathy as a protective factor has not been fully explored as a means to address the potential risks associated with service-related work. The level of empathy a social worker has may influence his or her ability to manage the stressors associated with burnout and STS, as well as the level of compassion satisfaction."