(Wagaman + 2014)

The Role of Empathy in Burnout, Compassion Satisfaction, and Secondary Traumatic Stress among Social Workers

2014.

• M. Alex Wagaman,

• Jennifer M. Geiger,

• Clara Shockley

• Elizabeth A. Segal

"It was hypothesized that higher levels of empathy would be associated with lower levels of burnout and STS, and higher levels of compassion satisfaction.

Findings suggest that components of empathy may prevent or reduce burnout and STS while increasing compassion satisfaction, and that empathy should be incorporated into training and education throughout the course of a social worker’s career."