Empathy Blocker: "The positive spin
Look on the bright side. Can't you see, this probably happened for a good reason?"
Empathy Blocker: "Cheering up
Don't worry. Here, let me tell you something funny I heard the other day. Here, have an ice cream. That'll cheer you up."
just talk about the good things, avoid the negative,. We dont' want to hear the negative.