"Nancy Eisenberg was interested in what motivates people to care for others. She quickly realized that in order to better understand why people care for others, she would have to consider emotional factors and not only cognitive ones. This insight naturally led her to the study of empathy (Eisenberg, 2002).
Consistently, Eisenberg defined empathy in affective terms as ”an affective response that stems from the apprehension or comprehension of another’s emotional state or condition, and that is similar to what the other person is feeling or would be expected to feel” (Eisenberg, 2002, p. 135)." (HAKANSSON 2003)