Intellectual Understanding
Marshall Rosenberg Compassionate Communication
Empathy, give the full attention to someone. Give full presence.
Blocks
Intellectual understanding - get this at university -i.e. theories and ideas. This blocks connecting to the felt experience of the person in the moment.
I understand how your feel - but they really don't understand. instead demonstrate understanding.
Sympathy - Feeling sad for someone. we are talking about ourselves.
Fixing - (stimulates loneliness)
Giving Advice - (stimulates loneliness)