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Is Soft



Empathy is soft, fluffy tool best relegated to HR department.

The Empathy Era - with Belinda Parmar and Martin Richards

YouTube Video





The Empathy Era - with Belinda Parmar and Martin Richards
https://youtu.be/32U7Cbv27EU?t=14m25s
Fluffy 
A mediator who uses empathy. Need to create report. 
Person that had a knife to babys neck.






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