HCD
The following are our favourite Empathise methods:
Assume a beginner’s mindset
Ask What-How-Why
Ask the 5 whys
Conduct interviews with empathy
Build empathy with analogies
Use photo and video user-based studies
Use personal photo and video journals
Engage with extreme users
Story share-and-capture
Bodystorm
Create journey maps
"Empathic modelling (experiencing with your own body the physical situations of others) is a strategy that helps to stretch a person’s empathic horizon."
Empathic Design: User Experience in Product Design
Edited by:
Ilpo Koskinen
Katja Battarbee
Tuuli Mattelmäki
"Empathic Design explores low-tech, cheap, and quick-n-dirty methods for studying user experience in the early phases of the design process. It also explores ways to combine design with interpretive social science. Most work in this book is based on studies conducted with companies; many writers are in business.