Diverting

Hey, have a look at the pretty puppet.

Reflective Listening, 1994 Neil Katz and Kevin McNulty

"Withdrawing

3. Diverting

Trying to get the other person away form the problem or getting away form it yourself. Trying to change the focus by kidding, offering other things to do, pushing the problem away.

Think about the positive side.
Try not to worry about it until you've tried it.
Let's have lunch and forget about it
That reminds me of the time when....
You think you've got problems!"