+ Trust

A fostering of self trust. Being heard and seen fosters self-trust.

fosters trust and intimacy in romantic couples

Gable, Gosnell, Maisel, & Strachman, 2012;

Gable, S. L., Gosnell, C. L., Maisel, N. C., & Strachman, A. (2012). Safely testing the alarm: Close others’ responses to personal positive events. Journal of Personality and Social Psychology, 103, 963–982.

Laurenceau, Barrett, & Rovine, 2005; Reis, 2014)

Laurenceau, J.-P., Barrett, L. F., & Rovine, M. J. (2005). The interpersonal process model of intimacy in marriage: A daily-diary and multilevel modeling approach. Journal of Family Psychology, 19, 314–323.

Empathic Listening and Emotions

Former CRS Mediator, Chicago Office; Private Mediator; President of Conflict Management

Richard SalemInitiatives

"Typically, a mediator in a standard conflict is the only one who is going to sit and listen to the whole story. This obviously builds trust, which is critical, and the most important component for the mediator. It opens up a party to talk more, so you get the information that you need because information is what you need in any negotiation. Empathic listening is the most important skill a mediator brings to this work."