Ordering
This involves telling the person what to do. For example, if a sentence is started by "you should" or "you ought," then it is likely that what is said will come across as an order."
Reflective Listening, 1994 Neil Katz and Kevin McNulty
"Solving
1. Ordering.
Telling the other person to do something."
You must do this by Friday.
You can't do it that way.
I expect you to do this.
Stop it.
Go apologize to her."