DOI or Website Link:
Publication: The Lancet. 2002;359:650–6.
Authors: Fallowfield L, Jenkins V, Farewell V, Saul J, Duffy A, Eves R.
Date: 2002
Affiliation(s):
Citation:
Fallowfield L, Jenkins V, Farewell V, Saul J, Duffy A, Eves R. Efficacy of a cancer research UK communication skills training model for oncologists: A randomized controlled trial. The Lancet. 2002;359:650–6.
Fallowfield L, Jenkins V, Farewell V, Saul J, Duffy A, Eves R: Efficacy of a Cancer Research UK communication skills training model for oncologists: a randomized controlled trial. Lancet. 2002, 359: 650-656. 10.1016/S0140-6736(02)07810-8.
Comments:
Reviewed in Healthcare Meta-study (VASSILIOS + 2016)*
Reviewed in Meta-study (KELM+ 2014)*
Abstract:
Doctors' communication with patients is commonly hampered by lack of training in this core skill. This study aimed to assess the efficacy of an intensive 3-day training course on communication skills in a randomised controlled trial with a two-by-two factorial design and several outcomes.
160 oncologists from 34 UK cancer centres were randomly allocated to four groups: written feedback followed by course; course alone; written feedback alone; and control. At each of two assessment periods, consultations with six to ten consecutive, consenting patients per doctor were videotaped. 2407 patients participated. Outcome measures included objective and subjective ratings made by researchers, doctors, and patients. The primary outcomes were objective improvements after the intervention in key communication skills. Course content included structured feedback, videotape review of consultations, role-play with simulated patients, interactive group demonstrations, and discussion led by a trained facilitator.
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