Title: A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: A controlled, randomized study.
DOI or Website Link:
Publication: Acad Med. 1995;70:729–32.
Authors: Smith RC, Lyles JS, Mettler JA, et al.
Date: 1995
Affiliation(s):
Citation:
Smith RC, Lyles JS, Mettler JA, et al. A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: A controlled, randomized study. Acad Med. 1995;70:729–32.
View ArticlePubMedGoogle Scholar
Smith R, Lyles J, Mettler J: A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: a controlled, randomized study. Acad Med. 1995, 70: 729-732. 10.1097/00001888-199508000-00019.
Comments:
Reviewed in Healthcare Meta-study (VASSILIOS + 2016)*
Reviewed in Meta-study (KELM+ 2014)*
Abstract:
Quotes: (Any pithy quotes)
Topic Area: (In which field / sector / perspective was this study conducted?)
Definition: (How was empathy defined?)
Benefits: (Were any benefits of empathy mentioned?)
Criticisms (Were any criticisms, negative effects or risks of empathy mentioned?)
Methods: (What were the methods used to train empathy?)
Target Group: (Who participated in this study / training?)
Measurements: (About the assessment: How was the change in empathy measured before/after the intervention/method?)
Result: (What was the result?)
Posted By:
Notes: (Any other relevant information)
References: