(Smith 1995)

Title: A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: A controlled, randomized study.

DOI or Website Link:

Publication: Acad Med. 1995;70:729–32.

Authors: Smith RC, Lyles JS, Mettler JA, et al.

Date: 1995

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Citation:

Smith RC, Lyles JS, Mettler JA, et al. A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: A controlled, randomized study. Acad Med. 1995;70:729–32.

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Smith R, Lyles J, Mettler J: A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: a controlled, randomized study. Acad Med. 1995, 70: 729-732. 10.1097/00001888-199508000-00019.

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Reviewed in Healthcare Meta-study (VASSILIOS + 2016)*
- Reviewed in Meta-study (KELM+ 2014)*

Abstract:

Quotes: (Any pithy quotes)

Topic Area: (In which field / sector / perspective was this study conducted?)

Definition: (How was empathy defined?)

Benefits: (Were any benefits of empathy mentioned?)

Criticisms (Were any criticisms, negative effects or risks of empathy mentioned?)

Methods: (What were the methods used to train empathy?)

Target Group: (Who participated in this study / training?)

Measurements: (About the assessment: How was the change in empathy measured before/after the intervention/method?)

Result: (What was the result?)

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