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Benefits of Empathy In the Work and Business Environment.



What Is Empathy?
Greater Good,  Feb 05, 2014
"Empathy is good for the office: Managers who demonstrate empathy have employees who are sick less often and report greater happiness."


The Five Benefits of Workplace Empathy 
Bryan Weinert 

"In the workplace, empathy is beyond beneficial. It increases collaboration, boosts productivity, makes your clients happy, encourages people to be their best selves, and brings the best leader out of you. Let’s see how the big E works.

  1. Fuels Collaboration
    When working with a team, it’s important that you’re able to identify the verbal and non-verbal queues of your team members when it comes to decision-making, suggestions, and/or communicating. Based on a study conducted by Google called Project Aristotle, it has been validated that the most successful groups or starts-up have two key characteristics. Here it is from the study itself: 
        “Reading Emotions 
       Sharing the Floor 
  2.  Boosts Productivity...
  3. Elevates Customer Satisfaction...
  4.  Improves Cultural Competence..
  5. Builds Leadership.."


WHY EMPATHY IN THE WORKPLACE MATTERS MORE THAN YOU THINK
 Dale Hes 
Jun 30, 2017 
Why Empathy in the Workplace Matters More than You Think
"When your co-worker has a problem, can you go beyond simply saying sorry, to providing that caring hand around the shoulder? Are you able to step into someone else’s shoes and show that you relate to how they are feeling? Empathy can be just as important in the workplace as it is in your personal life. Here’s why empathy at work matters more than you think.
  • EMPATHY SHOWS DEEP RESPECT FOR YOUR CO-WORKER...
  • EMPATHY IS KEY FOR PEOPLE SKILLS...
  • EMPATHY EQUALS PROBLEM-SOLVING...
  • EMPATHY KEEPS THE PEACE...
BE A MORE EMPATHETIC EMPLOYEE
  • 1 – LISTEN ATTENTIVELY...
  • 2 – BE OBSERVANT...
  • 3 – CHALLENGE YOURSELF TO A CONVERSATION WITH A COLLEAGUE..."

7 Practical Tips for Increasing Empathy 
by Anne Loehr
"Five Benefits of Empathy at Work
  1. You will better understand the needs of your coworkers and customers.
  2. When communicating, you will better understand what is unspoken, and see more clearly the perception you create in others with your words and actions.
  3. Dealing with conflict will become easier and with the increased understanding of other’s motivations and fears, you will find it easier to deal with any negativity that comes your way.
  4. You’ll be able to better predict actions and reactions of others, which will help motivate the people you work with.
  5. It will become easier to convince others of your point of view."


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