●解約希望があった時の返事＆理由ヒアリング
I am very sorry that you have come to this decision, I have tried as much as I can.
Before proceeding the process, it would be great if you could answer these questions below.
1)When would you need to close your program(not the account)?
If it needs to be closed asap, the fastest possible date would be 2 weeks later.
But please note that your account will be terminated at the end of next month.
(Monthly system fee would be charged until the end of Jan 2022.
But the orders will be stopped once the program is closed.)
2)Could you tell us the reason for closing this campaign?
If you have any advice for our support, it would be great to hear.
●解約前確認事項
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<Procedure>
1.Please login to the management screen.
After that, please click the following in the menu on the left.
2. Order Management> Conversion Confirmation
Click the "Show List" at the Pending Orders.
3.Check the "Confirm", "Cancel", and "Do not Process" buttons to confirm.
(In case of cancellation, it is necessary to select the reason)
4. Check the work results during THE DAY you selected the results,
otherwise you can not re-correct after the next day.
<Notes>
* The result of the confirmation work cannot be corrected after the next day.
If you need to make corrections, please do so within the day.
* In principle, 45 days after the results are ordered.
Please note that it will be automatically "confirmed(billed)".
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●解約対応報告
Thank you for checking!!
I also checked your account and it totally confirmed all of the sales.
Your program is correctly closed, so please don't worry.
I really hope that we will work together again in the future:))
Wish you all the best.
Thank you very much for your cooperation.
Best regards,
●強制解約時
Hi Team,
This is Arina from A8.net, a Japanese affiliate network.
Thank you very much for your message.
This is really hard to tell suddenly, but we have to ask you to close our affiliate cooperation due to incompatible service.
We have found some inappropriate and bad reputation, and we would like to request cancellation because we consider that it is not beneficial for publishers.
I am very sorry for telling this, I hope you could understand.
Please let me know your thoughts and questions if you have any.
Thank you,
2022/05/02 作成 寺内