Vehicle Information

We display all vehicles that exist on the customer file in an easy to view grid. Vehicle information displays all vehicles on the customer profile you are viewing. Newly added vehicles (with or without a VIN) on integrated stores will appear automatically.

*Vehicles with out a VIN number will only remain on a file for 24 hrs unless there is an appointment booked on the unknown VIN, then it will drop off the file 24 hours after the appointment is closed.

The following columns are listed in the vehicle information grid:

  • VIN (vehicle lookup)

  • Est Mil/Elp Mth (click to view more details)

  • Contact Type

  • Description

  • Last Activity Date

  • Lic No

  • Owner Name - (only applies to merged customer files)

  • DMS # - (helpful when viewing merged customer files)

  • Color (click to view more details)

  • Tran

  • Engine

  • DelDate

  • In Service Date

  • Store

  • Branch

  • Sales Schedule (if applicable)


Icons in Grid

The following icons may be displayed in the vehicle grid to the left of the VIN:

  1. Merged - the green merged icon represents a vehicle that exists on the parent file.

  2. Appointment Draft Icon (This icon will be visible for any vehicle that has an appointment draft saved that has not yet been booked. These appointments will remain on the customer's file for 14days)

  3. Vehicle Lookup - click the magnifying glass to view vehicle details.

  4. Does Not Own Vehicle Icon (This icon is only visible on vehicles that have been turned off as "No longer owns")

  5. Merged Child - This pink icon is present on vehicles that are owned by another customer that was merged to the customer file you are viewing. Use the drop down in the customer information section to view merged file customer data.

  6. Contact Type Turn Off Icon - This icon is only visible on vehicles that have one or more Contact Types turned off. Hover over for more details on which contact types are turned off.