We have improved the process for the AutoCan Body Shop users, in that when a call comes in, and the user is required to add a prospect file in DealerMine, the users will be taken to the new prospects profile page upon saving their information, whereas previously they had to search for the prospect they had created.

Also for the AutoCan Body Shop users, now when a call comes in, and the user creates a new prospect file, the telephony call will be associated with the new file.

We have made a change when the Show Avg. Lbr Grs & Sales is not selected in User Access, it will no longer display at the top of the service description pop up screen. Previously it was only removed from view on the call select screen and from the recommended services menu on a customer profile.

When booking an appointment in DealerMine and selecting Service from the Recommended Services, each service will show as Accepted in the Recommended Services.

If a user goes back to the appointment and deletes one of the services that service will show in the Recommended Services as Removed, it will remain as Removed until the appointment is closed or deleted, then will display as Not Offered.

We have made a change in how the texting templates display when a text is double clicked and responded to from the Texting tab instead of the customer file. Previously, we would remove the merge fields as the system can not determine the correct information from this screen to populate them. Now, the merge fields will remain in the templates, as an indication to the user, that these fields will manually have to be filled in.