BDC Release Notes

April 2021 V 9.3.2

Service Enhancements & Resolutions

Resolutions

  1. There was an issue where opcodes linked to transportation types were showing as duplicated on the details tool tip on the appt schedule, but weren’t actually duplicated on the appointment. This has been resolved.

  2. There was an issue on the Appointment Schedule, where the Key Drop line would not display if the interval was set to 60 minutes. This has been resolved.

  3. There was an issue where some customers were showing as being associated with the wrong branch in Dealermine. This has been resolved.

  4. When sending a Confirmation email to a customer, users were getting an error, this was due to the appointment.ics file that is automatically attached to this email not being attached to the Microsoft Outlook account properly. This has been resolved.

  5. There was an issue where the Appt Schedule was not refreshing when a different date was selected. This has been resolved.

  6. Recall customers were not being recycled when an text was sent to them. This was caused by the contact not being removed from the recall contact list table when sending a text message. This has been resolved.

  7. There was an issue where Telephony users would be logged in, however would display as Off Line in the user popup and would not be able to take any inbound calls. This was due to a browser setting and is now resolved.

  8. There was an issue in Task Center, where some of the stats on the Task Stats tab were not calculating correctly. This was caused by the time change from Standard time to Daylight savings time. This has been resolved




DMS Enhancements & Resolutions

Xsellerator - We have made a change in our system so users are no longer permitted to transfer a vehicle to another customer file if that file is marked as “Inactive” in both Dealermine and Xsellerator. If a user tries to add or transfer a vehicle to a file marked as “Inactive” in Xsellerator they will receive an error message. "Cannot add/transfer vehicle to an inactive customer in DMS”.


Resolutions

  1. Dealer FX - there was an issue where a user would book an appointment in Dealer FX , however the appointments were not displaying in their Name Tag. This is resolved.