Enhancements

Resolutions

1. There was an issue where the appointment schedule was showing 0/0 and users were unable to book appointments for those days. This has been resolved.

2. There was an issue where appointment prep was displaying the wrong appointment time this was due to DealerMine was using UTC instead of the dealership time.

3. There was an issue where customers were able to book on a day that was closed when going through the online scheduler. This has been resolved.

4. There was an issue where users were unable to pull recall contacts from the call select screen. This has been resolved.

5. There was an issue when the appointment schedule was marked as full on a day that was also set up as a Holiday, in that it appeared that the day was still available to book appointments on. This has been resolved.

6. There was an issue where open RO's were displaying under unassigned and not the advisor the were schedule for. This has been resolved.

Enhancements

Resolutions

1. Xsellerator - There was an issue where users were getting an error when updating an appointment. The error would say "Error updating Service Appointment. The remote server returned and error: (422) unprocessable Entity" . We have now updated the error message to say "Error Updating Service Appointment. A technicianid OR a technichianGroupId is required to create a appointment case"

2. CDK - There was an issue where the WIP indicator displayed on customer files that had closed RO”s. This has been resolved