Embedded Files
Hotline Queue - Report Index
Report Index
Report Index
The Report Index lists all Hotline Reports.
To access the Report Index
Click the Resources Menu and selecting Reports
Note:
Restricted reports do not appear on the index unless the user is authorized or a Hotline Super User
Index Filters
Index Filters
Filters to the left of the index are used to limit the list of Reports displayed to match specific criteria and are grouped into related categories.
To set Filters and Sort
Select one or more filters
Index automatically updates as each filter is selected
Active filters display above the column headers
Click any column title to sort by that column
Click “Clear” at the top of a filter group to clear all selected filters in that group
Click "Clear All" below the Active Filters list to clear any active filters
Notes:
The Index remembers the last filters and sorting selected until you sign in again
Filters within a group act as an OR condition
For example, selecting Hotline Queue and Hotline Review from the Status group displays only Reports that are either in the Hotline Queue OR picked up by a Supervisor for review
Adding filters from another group act as an AND condition.
For example, if you ALSO select Screen In and Screen Out from the Decision group then the Reports displayed would be limited to those that are either in the Hotline Queue OR picked up by a Supervisor for review AND have a Decision of either Screen In OR Screen out
Filter by Report Name & ID
Filter by Report Name & ID
To search by a specific Report Name or ID.
Enter a complete or partial Report Name or ID
Reports are returned that exactly or partially match your input
The index searches on exact data entered and does not do “fuzzy” or “sounds like” searches
The index returns results that contain the data entered, in order, no matter where it occurs in the Report Name
Example: entering nic returns Reports named Nick, Knick, or Picnic but not Nike
The index only returns exact ID matches however will return Report names that contain the digits entered.
Example: entering 1201 will only return a single Report whose ID is 1201 but also return any reports that contain 1201 in the Report Name
Back to Hotline -OR- Continue to Retracting a Report
Page updated
Report abuse