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Overview
Overview
BOS Enterprise has a Tracker application that is designed for staff to record data as they produce or deliver goods. It can also be used for Field Service. It is integrated with Production Planning, Timekeeping, Deliveries and Field Service.
The Tracker app can be run in
Dual Mode (Connected and Offline) - The application runs on a Local Database, which is populated from and then replicated to the Live Database when an internet connection exists. The Local Database is a metadata backup of the Live Database.
Connected Mode - Connects directly to the Live Database without an offline option.
Note: Only the Field Service and Deliveries modules support Dual Mode.
Tracker.exe can be downloaded from Tools or the Shared Drive\Downloads\.. folder. For Dual Mode, a Data folder needs to be created and contain a metadata backup of the BOS Enterprise Database, which must be made from the Live Database after it has been upgraded.
This document explains how to use the Tracker App to record Production Timekeeping. Production Planning is generally integrated with Work Orders.
Table of Contents
How to Login to the Tracker App
How to Login to the Tracker App
Open the Tracker App.
Using the onscreen keypad, type in the pin that was issued to you.
Click Login (button).
Note: If the login button is green, it is connected. If the login button is red, it is disconnected. You can only download new tasks when the button is green.
If the login is successful, the Start screen will be displayed.
How to Refresh the Data
How to Refresh the Data
ℹ️ Refreshing the data is necessary if you are working offline. It will upload the data from the local device and download data from the server.
Log in to the Tracker App.
On the Start screen, click Refresh (button).
How to Start Timekeeping
How to Start Timekeeping
Log in to the Tracker App.
Select the WO - Timekeeping (button).
The next tasks you should perform will appear on the top of the list on the right. If nothing appears, click the large banner on the right that shows the name of a Stage.
Note: The banner will change to Select a Stage.
Double-click the next Stage on the list. If there are jobs for that stage, they will be listed on the main screen.
Click the Task that is first on the list.
Click Start (button).
Click one of the Workstations that are displayed on the screen.
Note: If you need to select a different workstation, you can click All (button) for a list of other options.
Click Next (button).
If prompted, click one of these options:
Not linked to NCR: Generally, you will select this option.
NCR Pending: Select this option if you are remaking some of the items or if you were instructed to do so.
Click Start (button).
The Start screen will be displayed. The task you are working on will be shown on the list of Active Jobs on the left panel. The corresponding task on the right will be shown in green.
How to Stop Timekeeping
How to Stop Timekeeping
Log in to the Tracker App.
Select the WO - Timekeeping (button).
Click the red block on the active task you want to stop (left panel).
Confirm that you want to stop the task.
If prompted, fill in the completed and Spoiled Quantities in the provided blocks using the keypad.
Click Next (button).
If prompted, select a Status:
Click Complete if all the required items are made as per the job.
Click Part-Complete if you have not made all the required items.
Click Stop (button).
You will be returned to the Start screen. If the task was marked Complete, it will be removed. If the task was marked Part-Complete it will be shown with the Quantities in this format: A/B/C where A = the number of items required; B = The number of items made; C = the number of items still to be made.
How to Record Downtime (DT)
How to Record Downtime (DT)
ℹ️ You may be prompted to select a Downtime Code. In this case, select the code that represents the reason for the downtime.
Log in to the Tracker App.
Click Start DT (button).
Click the applicable Workstation on the list.
Click Start (button).
When the Workstation is up and running again, click Stop on the Active Job that shows Downtime.
Confirm that you want to stop the job.
How to Logout the Tracker App
How to Logout the Tracker App
Click Logout (button).
Note: You can log out of the Tracker if a timekeeping record is still open. You will be alerted that a timekeeping record is open only when you log out of BOS Enterprise (not the Tracker App).
How to View Job Progress on a Work Order
How to View Job Progress on a Work Order
In BOS Enterprise, open the Work Order you want to view (e.g. Main Menu > Production > Work Orders > Double-click a Work Order that has been planned).
From the open Work Order, click Menu (button) >View / Edit Production Planning.
A list of jobs, number of hours and Progress % will be displayed.
Note: If the job has not yet been started, the number of hours will be the estimated number of hours.
How to View Job Progress in Production
How to View Job Progress in Production
Navigate to Production Planning (e.g. Main Menu > Production > Production Planning).
Click Menu (button) > Board.
Type the Work Order Number in the Search block and press Enter.
The applicable Work Order will be displayed, showing the time taken and quantities completed.
How to Add a Job in Production to Appear on the Tracker App
How to Add a Job in Production to Appear on the Tracker App
Navigate to Production Planning (e.g. Main Menu > Production > Production Planning).
Click Menu (button) > Board.
Right-click a job that is ready and select Open Kanban Board from the context menu.
On the Kanban Board, drag jobs from the Planned section to the Ready Section.
Note: Once the jobs are in the Ready section, they should appear on the Tracker.
Note: If the Tracker is used online, the jobs will be moved to Busy and Complete as the operators access and complete the jobs.
Related Topics
Related Topics
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