Customer Receipts Setup Tutorial

Step 1: How to Setup General Settings

1. Navigate to General Settings (Main Menu > Setup > Settings > General (tab)).

2. Click Add/Update (button).

   1. Click the entry: Payments > Transaction Type - Customer Payments.

   2. Click Add/Update (button).

   3. Click Close (button).

3. Find the entry on the updated list: Payments > Transaction Type - Customer Payments.

   1. Click the Value column and select Customer Receipts from the dropdown list. 

4. Click Save (button).

Step 2: How to Create a New Item Category

1. Navigate to Item (Main Menu > Items > > Items > Menu (button) > Edit Categories).

2. Click Menu (button) > Edit Categories.

3. Click New (button).

4. On the line that opened at the bottom type the following information:

   1. Name = Payments.

   2. Leave everything else as is.

   3. Click the first column: Field Chooser (*).

   4. Click ID.

   5. Navigate to the Payments entry you just created and write down the ID (e.g. 77).

   6. Right-click the Category and select Set Default Tabs from the context menu.

   7. Select Accounting.

   8. Click Save (button).

   9. Close the Categories popup.

Step 3: How to Create Payment Items

ℹ️ You need an item for every payment method you receive (e.g. cash, cheques, EFT, credit card, debit card). 

ℹ️ If you receive cash, you also need an item for Change.

ℹ️ If you receive tips, you also need an item for Tips.

1. Navigate to Items (Main Menu > Items > Items).

2. Click the arrow on the Category filter and select Payments.

3. Click New (button) and fill in the details as follows:

   1. Description = e.g. Cash.

   2. Click Add Accounting (button) on the Accounting (tab).

   3. Category = Bank.

   4. In the Account column select the applicable Bank Account (e.g. Cash).

   5. Click Save (button).

4. Click New (button) again and create an item for each of your payment methods as per step 3, changing the Description each time. 

5. Navigate back to the list of Items (Main Menu > Items > Items).

6. Click the arrow next to Category filter and select Payments (if it is not already selected).

7. Click the Field Chooser (*) in the first column and select ID.

8. Write down the ID for these three entries if they are applicable:

   1. Cash (e.g. 2863).

   2. Change (e.g. 2864).

   3. Tips (e.g. 2866).

Step 4: How to Edit the Transaction Settings

1. Navigate to Transaction Settings (Main Menu > Setup > Settings > Transactions (tab)).

2. Click Add/Update (button).

3. Click Customer Invoices in the Module section (on the left).

   1. Click Enable Customer Payments on the right.

   2. Click Add/Update (button).

   3. Close the popup.

4. Navigate to Payments > Customer Invoices (CI) > Enable Customer Payments and click the checkbox in the Value column.

5. Click Add/Update (button).

6. Click Customer Receipts in the Module section (on the left).

7. Hold down Ctrl key and click:

   1.  Payments - Item ID - Cash.

   2. Payments - Item ID - Change.

   3. Payments - Item ID - Tips (if applicable).

8. Click Add/Update (button).

9. Confirm the update on the popup.

10. Close the popup.

11. Type Payments in the search block.

12. If applicable:

    1. Navigate to Payments - Item ID - Cash. Click the 0 in the Value column and type in the ID number that you recorded for the Cash Item in How to Create Payment Items Step 8 (e.g. 2863). 

    2. Navigate to Payments - Item ID - Change. Click the 0 in the Value column and type in the ID number that you recorded for the Change Item in How to Create Payment Items Step 8. (e.g. 2864).

    3. Navigate to Payments - Item ID - Tips. Click the 0 in the Value column and type in the ID number that you recorded for the Tips Item in How to Create Payment Items Step 8. (e.g. 2866) .

13.  Click Save (button).

Step 5: How to Link the Category to Customer Receipts

1. Navigate to Transaction Types (Main Menu > Setup > Transactions > Transaction Types (tab).

2. Click on Customer Receipts.

3. Click Edit (button).

4. On the right in the section titled Items & Inventory, click the block next to Category filter.

5. Type the equal sign followed by the Category ID you recorded in Step 4.5 of How to Create a New Category (e.g. = 77).

6. Click Save (button).

Step 6: How to Add Customer Receipts as a Menu Option 

1. Navigate to the Menu setup (Main Menu > Setup > Menus).

2. Click the Group on the left under Menu Groups that you want to add the Customer Payments to (e.g. Accounting).

3. Click Add Menu Item (button) and fill in the newly created line as follows:

   1. Type = Fixed.

   2. Module = Click the arrow and search for Customer Payments (it should be the last entry on the list).

   3. Caption = Customer Payments.

   4. Code = CP (or any other unique code you prefer).

   5. Main Index = Set a number to place it in the hierarchy where you want it.

   6. Tile Index = -1 (if you do not want Customer Payments on the Tile Menu) or type a number to place it in the hierarchy where you want it.

4. Click Save (button).

Step 7: Restart BOS Enterprise

• Restarting activates the Pay (button) under Customer Invoices and the Customer Age Analysis.. 

Related Topics

• Reference: Customers

• Reference: Customer Payments

• Tutorial: Customer Payments