Learn about Tech in SPS
Tech Services has set up an easy way to add printers in the Manager app installed on your Mac computer. It is recommended that you try use Self Service to install your printer first.
If you have any questions, or the printer doesn't install correctly, please contact create a Web Help Desk ticket.
If you are unable to add a printer using the Manager app, please scroll down on how to add a printer manually.
Launch the Manager app. It may be pinned to the dock, if not, it can be found the Applications folder of your computer. To find it quickly, press and hold the Command key "⌘" then press and release the Spacebar. When the Spotlight search bar appears you can release both keys. In the Spotlight search bar type Manager then press enter to launch.
2. Select "My Printers" from the left hand pane.
3. Click the Install Now button below the printer you'd like to add to your computer.
If you don't see the printers for your building, wait 60 minutes and look again. If they still are not present, put in a Help Desk ticket.
If your computer asks for an administrator password to add a printer, please log-in to Self-Service and look for Admin On-Demand. Then continue with the directions below.
1. Open System Settings on your computer.
2. In System Settings, open the Printers & Scanners option at the bottom of the left hand pane.
3. Click the "Add Printer, Scanner, or Fax..." button
4. Select the IP tab, which looks like a globe. Click the Protocol drop down and select Line Printer Daemon - LPD.
5. In the Address field (1), type the name as printed on the yellow sticker (ex: net-mfd-shop-01).
6. In the Use field (2), the printer information should populate on its own. Double check that the Name field matches the yellow sticker on the printer. Next, select the Add button. If the Use field (2) shows Generic PostScript Printer, the printer may not work as well as it should, or may not work at all. If you see Generic PostScript Printer and cannot print, contact Tech Services for assistance.
7. After selecting Add, a configuration window will pop up. Most of the time, the default settings will be fine. If there are any special features of the printer that you want, you can select them here. Select OK to finish adding the printer.
8. Optional: If you'd like to select a Default Printer, select Printers & Scanners from the left hand pane, then click on the dropdown for Default Printer. Select the printer of your choice and all future print jobs will use that printer. This can be changed at any time if you need to update your default printer.
That's it! This process can be used on any district issued Mac computer.
If you are unable to get your finished product to look like the picture, please fill out a Web HelpDesk Ticket indicating what you have tried and our techs will get back to you right away.