Opening a Shared Mailbox

In OWA

Prerequisites

• You must have access to the shared mailbox you wish to read. Please file a help desk ticket to request access to a shared mailbox. Be sure to include what shared mailbox you are requesting access to!

Instructions

• Click on your account in the upper right hand corner, select "Open another mailbox..." and enter the full address of the shared mailbox you wish to add. The address is normally in format of "mysharedmailbox@springfield.k12.or.us".

For reference, a screenshot of the menu item from an exceptionally-handsome account included below.

In Outlook

• Any shared mailboxes you have access to should automatically show up in the mailbox list on the left side of the Outlook window. If you do not see it, please file a help desk ticket.