Clearing Web Browser Cache

Official Browser Instructions

• Chrome: https://support.google.com/chrome/answer/2392709?hl=en&co=GENIE.Platform=Desktop

• Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

• Safari on iOS and iPadOS: https://support.apple.com/en-us/HT201265

• Safari on macOS: https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

• Brave: https://support.brave.com/hc/en-us/articles/360048833872-How-Do-I-Clear-Cookies-And-Site-Data-In-Brave-

or you can do it manually, as outlined below.

Clearing the Cache in Firefox

(updated 3/2019)

1. Navigate to "Firefox" in the menu bar and select Preferences.

2. Select Privacy & Security.

3. Clearing History:  Select Clear History... (see number 5 below for Clearing Cookies and Site Data)

4. Time range to clear: Select Everything and check appropriate boxes.  Tap Clear now.

5.  Clearing Cookies and Site Data:  Select Clear Data... from Browser Privacy screen (image in number 3 above.)

6.  Select Clear Data, click both boxes and click Clear.

7.  Select Clear Now.

Clearing the Cache on PC Firefox Browser

1. Click on the the History menu and choose Clear Recent History...

2. To clear all data, Time range to clear should read Everything.  Make the following selections on this pop-up screen.  Click on the Clear Now.

3. The cache is now clear.

Clearing the Cache on Google Chrome 

(updated 3/2019)

1. Navigate to Chrome in the menu bar and select Clear Browsing Data...

2. Change Time range to All time.

3. Check desired data to clear.

4. Click Clear data.

Clearing the Cache on Google Chrome in OS > 10.5.8

1. Navigate to Chrome in the menu bar and select Clear Browsing Data...

2. Change the drop down to the beginning of time.

3. Make sure only Cached images and files is checked.

4. Click Clear browsing data.

5. The cache is now clear.

Clearing the Cache on PC Chrome Browser

1. Click on the Customize button in the upper right of the browser window (3 horizontal bars icon).

2. Hover mouse over More tools and then choose Clear browsing data... from the additional pop out menu.

3. To clear all data, make the following selections on this pop-up screen. Then click on the Clear browsing data button at the bottom.

4. The cache is now clear.

Clearing the Cache in Safari in OS 11.0.3 

(updated 3/2019)

1. Navigate to Safari in the menu bar and select Clear History...

2. Choose all history and tap Clear History.

3. The cache is now clear.

Clearing the Cache in Safari in OS > 10.5.8

1. Navigate to Safari in the menu bar and select Reset Safari...

2. Leave only Remove all website data checked.

3. Select Reset.

4. The cache is now clear.