ShoreTel/Mitel Phone Connections

The following image shows which jacks go to where. These jacks are located on the back of your ShoreTel/Mitel phone.

It is important that the phone not be plugged into the wall twice. This creates a network loop which may cause an Internet outage at your site. 

We frequently see people incorrectly plugging the computer port into the wall. This port optionally goes to your computer for Internet access.