Resetting a Forgotten Password in SPS Portal

If you are staff and cannot remember your password...

Please contact your building secretary. Building secretaries are able to reset staff email passwords in the SPS Portal. 

Resetting student passwords

Certified staff are able to reset student passwords in SPS Portal - RapidIdentity.

If your staff password has expired, but you remember it

If you have received a notice that your staff email password has expired, and you remember your password, you can login directly to the

SPS Portal with your username (firstname.lastname) and your expired password.  You will be prompted to update your password. 

You will not be able to login to the Staff Intranet with an expired password.

Click here to view the document below in a new window. 

SPS Portal – RapidIdentity Reset STAFF and STUDENT Password Guidelines