Modern communication and its barriers 

Abstract.

MODERN COMMUNICATION AND ITS BARRIERS

Nina Danylyuk

Department of the Ukrainian language and didactics, Lesya Ukrainka Volyn national university, Lutsk, Ukraine.

Oksana Rohach

Department of applied linguistics, Lesya Ukrainka Volyn national university, Lutsk, Ukraine.

Abstract

Background: We devoted our research to the phenomenon of communication and particularly to the barriers that occur in the course of cultural and cross-cultural communication considering our mindsets, values and perception of the world. As communication is a complex process that includes an addressee, addressant, channel of communication, code, contact, communicative noise, context, and speech situation it is very important to understand the factors that enhance it and, on the contrary, those that distort the information shared and lead to communicative failures.

Purpose: The purpose of our research is to analyze communication, its types, and barriers to its success in different communicative contexts, to conduct an experimental study of the most frequent barriers to communication, and to define the ways of overcoming the communication barriers. 

Results: The analysis of the existing studies in this field, the conducted experiment and survey have proved that among the most important barriers to communication are language barriers, systems of values, stereotypes, ethnocentrism, organizational culture types, prejudice, and types of interlocuters. In order to overcome these barriers, it is necessary to be clear about the goal of the message, choose the best time, use appropriate language, get feedback, check the body language, practise active listening skills, develop cultural competence, avoid giving too much information, and monitor emotions.

Discussion: Barriers to communication are inevitable parts of our communication. They are connected with our physical, emotional, and mental state, language and topic awareness, culture competences and various extralinguistic factors that shape our communication. So, it is vital to study them and find the ways to overcome them in order to convey the message, to understand and be understood. This is the context in which we see the perspectives for our further studies and researches.     

Keywords: modern communication, cross-cultural communication, perception, barriers to communication, experiment.

Vitae

Nina Danylyuk, Doctor of Philology, professor of the department of the Ukrainian language and didactics, Lesya Ukrainka Volyn national university; research interests – ethnolinguistics, translation studies, interterlinguistics, the language of folklore, lexicology and stylistics of the Ukrainian language.

Correspondence: danyluk@vnu.edu.ua 

Oksana Rohach, PhD in Philology, professor of the department of applied linguistics, Lesya Ukrainka Volyn national university; research interests – ethnolinguistics, translation studies, interterlinguistics, intercultural communication.

Correspondence: oksanarog@vnu.edu.ua 

Article.

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