IT

SUBPAGES

How To Create A Google Account

How To Create A System/Handbook In Google Sites

How-To Guides For Your Computer 

• How To Change The Default Programs

• How To Change Your Downloads Location

• How To Change Your Sleep Preferences

• How To Find A Document Or Downloaded Item

• How To Maintain Your Computer And Keep It Running Well

• How To Open A Pages Document

• How To Set Up Your External Screen & Change The Display Settings

• How To Sync Your OneDrive Working Files Folder

• How To Uninstall A Program On Your Computer

• Keyboard Shortcuts

• Resetting A Laptop (with subpages)

• Rules For Saving Files & Folders

• What To Do If You Can't Download A File

• What To Do If Your Computer Is Going Slow

• What To Do If Your Computer Is Not Turning On

• What To Do If Your Headset or Headphones Are Not Working

• What To Do If Your Keyboard and/or Mouse Stops Working

• What To Do If Your Laptop Isn't Charging

How To Remove An Outlook Profile

How To Set Up A New Email Account

How To Use LastPass 

• Adding A New Password Into LastPass

• Adding Secure Information Into LastPass

• Creating A Secure Note In LastPass

• How To Add LastPass To Your Chrome Bar

• How To Export Client Passwords From LastPass

• How To Find A Password In LastPass

• How To Set Up A New Shared Folder In LastPass

• What To Do If You Can't Get Into LastPass

How To Use The Softphone System 

• Client Phone Lines

• How To Answer Calls

• How To Dial Out / Making Calls For Your Client

• How To Divert A Client Phone Line To Savvy

• How To Mute Your Softphone

• How To Place A Call On & Off Hold

• How To Transfer A Call To Another Team Member

• How-To's For Client Voicemails

• What To Do If You Are Having Issues With Your Softphone

• VOIP System

How To Use The Printer And Scanner 

• How To Use The Printer / Scanner

• How To Link Your Computer To The Printer

• How To Print In Colour or Black & White

• How To Scan A Document

Internet / Wifi

• How to Fix/Troubleshoot Savvy Internet/Wifi

• How To Forget The Network

• What To Do If There Is A Wifi Outage

• What To Do If Your Internet Stops

• Wifi / Internet Password

• NAS Access

• Staff Home Internet Options

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