nib Health Plan

As part of your employment with Strictly Savvy, you have access to free health insurance with nib Health if you choose to opt-in.

The plan is nib Premier Health with a $1,000 excess, however Strictly Savvy will cover the first $500 of the excess, bringing the cost of a claim down to just $500 if a team member needs to make a claim. This allows them to go private should they need surgery, instead of having to wait to be seen on the public waiting list.

You can learn more about what is and what is not covered from the information below, and/or you can be put in contact directly with our Group Adviser Debbie at Lifetime who can discuss things fruther with you or look into any queries you may have.

Strictly Savvy nib Cover

The cover is supplied through nib nz limited and is supported by our adviser at Lifetime, Debbie Radford. 

This health scheme also has cover for pre-existing medical conditions. While there are some exclusions, for most medical conditions there is full coverage.

Benefits to join:

• Pre-existing cover for medical conditions

• Cover for surgical events and specialist & tests associated with surgery for six months before and six months after surgery

• You can upgrade to a higher plan level

• Family members can be added to your plan, (spouse and children under the age of 20).  Pre-existing cover is also available to family members.

To upgrade the plan or add family members will however be at your cost, but we cover your base cover. The attached brochures show what you are covered for and the benefits of the plan along with premium pricing.

However, you are more than welcome to have a chat with Debbie to discuss the plan. Some things you may want to consider talking to them about - further details about what's covered in the plan, enquiring about their other insurances such as life/income insurance, add-ons you can get, or if you would like to upgrade or add your family members. If you would like to, you can reach out to Debbie at debbie.radford@lifetime.co.nz. 

We would also recommend speaking to Debbie if you have existing cover, as she can compare and let you know which coverage is better - even if that means sticking with your current provider.

Contact details

Debbie Radford - Group Adviser at Lifetime (3rd party who looks after our health plan)
Email:  debbie.radford@lifetime.co.nz

Grant Uridge - Broker/Specialist, for more complex enquiries.
Grant.Uridge@lifetime.co.nz

nib Group Business team
Email:  grouphealth@nib.co.nz

Submitting Claims & Pre-approvals

From 25 June 2025, you will need to submit all claims and pre-approvals digitally through the my nib app or portal at mynib.co.nz because nib are no longer accepting claims via email.

Nib are constantly evolving to deliver more efficient systems, better automation, and stronger support for you. That includes enhancing their digital channels to offer faster processing times and a smoother experience overall.

We at Lifetime are letting you know that submitting your claims or pre-approvals online through my nib means you will receive updates and payments more quickly.

How you can claim through my nib  

Nib invested in an online system for claims and pre-approvals that helps them be processed more efficiently.

With my nib, you can:

• Make a claim

• Request a pre-approval

• View cover details

• Update personal and payment information

• Send a message at any time

Offer a helping hand

To ensure you have the information on the changes to submit a claim or pre-approval through my nib, they have created this video tutorial which you can view showing how quick, easy and secure it is.

You will need to download the app or visit mynib.co.nz to get started. Here you may look for guidance on the claims process, so take a moment to get familiar with how my nib works.

To register click here: https://mynib.co.nz/Account/Register

If you have more complex questions or need help accessing the app, you can email nib at contactus@nib.co.nz with “nib app help” in the subject line, and they will get in touch to help you resolve it.

Worried about vulnerable clients?

If you face barriers using my nib, such as an inability to use the technology, medical condition, or a language barrier, we can help.  Please get in touch with us at Lifetime Employee Benefits employeebenefits@lifetime.co.nz.

Do they need urgent assistance?

We’re excited to continue working with you to support your long-term health and wellbeing.

Website: www.lifetime.co.nz
Phone: 0800 333 445
Email: employeebenefits@lifetime.co.nz