What To Do If Your Computer Is Not Turning On

Your computer may have become stuck in a "Sleep State" when you tried to turn it off or restart it. It's quite a common thing for laptops but once fixed, it usually doesn't reoccur.

To fix:

1. While the computer is plugged in to a power source, hold the power button down for 30 seconds

2. Unplug the computer, then hold down the power button for another 30 seconds

3. Plug the computer back in to the power source and turn on normally

4. If this doesn't work, see the Office Administrator or General Manager, as it will need to be looked at by Neos