Add Credit Note Bill

1.Rochelle will send the refund invoice/receipt in Receipts/Savvy Xero Teamwork chat

2.Download the receipt

3.Log.in to Xero and go to Business

4.Bills to pay

5.Click New bill and select New credit note

6.Enter the details as per below:

7.Check all details are correct and click Save to leave as draft.

8.Message Rochelle to let her know that the invoice/receipt is now in draft for her to approve.

• In most cases the transaction will not show on the same day, take days to show. 

• Once the correct amount shows in Kiwibank Account (@ 9.6%) reconciliation page, Rochelle will update the invoice for the conversion amount from USD to NZD currency as shown below:

9.Enter the details at the bottom of the page above ^ as per below:

• Amount

• Date

• Paid To: 609 Kiwibank Account (@ 9.6%)

• Reference

10.Click Add Refund

11.Go back to Kiwibank Account (@ 9.6%) reconciliation page, it should now match the transaction. See screenshot below:

12.Click OK to reconcile