Expectations Of Team Leaders

Expectations for a Team Leader

1. Review team’s Harvest for accuracy and completeness

2. Hold monthly 1:1 coaching sessions with each of your team members including reviewing their skills against the skills matrix

3. Invite the MD every second monthly coaching sessions

4. Hold regular team meetings with your team members

5. Monitor the overflow channel and encourage delegating within the wider Savvy team

6. Role model and encourage delegating of tasks to our Global team members

7. Encourage the use of the Intranet and work with the Office Administrator to fill any gaps

8. Manage leave requests to ensure enough cover for clients always

9. Catch team members living the Savvy values

10. Praise team members in the Savvy Stars Teamwork channel

11. Retrain or correct any team members when a need is identified

12. Inform the Managing Director or CFO of any client or team issues

13. Speak up and provide business improvement ideas and suggestions to the Managing Director or CFO