How To Mute Your Softphone

Sometimes you will need to mute your softphone, so it doesn't ring and interrupt you when you are in a meeting, or in DND.

2. Select Preferences from the dropdown

3. From the Preferences pop-out click on Alerts & Sounds

4. Click on the Sounds tab

5. Untick the box beside Enable Sounds and click on OK

This will mute your phone, but you will still see pop-ups on the desktop when calls come through.

2. Select Preferences from the dropdown

3. From the Preferences pop-out click on Alerts & Sounds

4. Click on the Sounds tab

5. Tick the box beside Enable Sounds and click on OK

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