How To Deal With Client Complaints & Issues With Clients

Client Complaints

Bring it to the attention of the General Manager or your Team Leader.

If a client complains to you about another Team Member, do not get into a discussion with them about that person. Advise the General Manager or your Team Leader and they can discuss the issue with the client, and if need be the Team Member.

Problems with clients

Bring it to the attention of the General Manager or your Team Leader and they'll be able to help you through any issues you are having.