Zylex

If you require support for issues with your computer or softphone, please send a direct message in Teamwork Chat to the Office Administrator or General Manager. If they are unable to help resolve the issue then they will contact Zylex Support.

IT Support: Alex Rider is our 1st contact at Zylex

Email for non-urgent support tickets: support@zylex.nz

Phone: 04 333 0333 (for urgent situations)

Direct email: alex@zylex.nz (ONLY if query/problem is urgent and he has not responded through the support email)

Mobile: 027 314 9089 (ONLY if query/problem is urgent and he has not responded through the support email)

Owner: Warren Shepherd (Urgent / if Alex is away or unavailable)

Direct email: warren@zylex.nz

Mobile: 021 499 539

NOTE: only text or call Warren if it is an emergency eg no phones or internet working for a prolonged period and no response from the email