AMOA 203 - Medical Office Systems and Procedures

AMOA 203 Smartbook Practices (6)

In Connect, after the chapter reading is complete, the student will answer a series of questions that pertain to the chapter readings called Practice. Every question links directly to the SmartBook readings. In order to receive full credit, the student must complete all the questions.

AMOA 203 Multi-Tasking Paper

The student will write a 3–4-page research-based paper in current APA format that focuses on multi-tasking needs and their importance in a medical office. The paper must also include strategies for successful multi-tasking for an MOA in the office. The paper must include at least 3 scholarly references in addition to the course textbook and the Bible and must be submitted through SafeAssign.

AMOA 203 Simulations (6)

The student will work with simulated versions of Medisoft exercises through McGraw-Hill Connect. Each simulation can be taken up to 3 times in order to record the highest possible score.

AMOA 203 Interview Assignment/Research Project (Choose Your Own Assignment)

The student will choose to either complete an Interview Assignment or a Research Project:

Interview Assignment

The student will interview 2 people (front office staff or office manager) from 2 different offices that use a medical office program. The student will complete the interview form provided in the course and include a discussion of at least 350 words of what he/she learned. The interview form must be completed in current APA format.

Research Project

The student will write a 4–5-page, research-based paper in current APA format. The paper must focus on the different duties a medical office assistant may have while performing administrative work, clinical responsibilities, or working the laboratory. The student will research the 3 different positions and describe the duties the medical assistant may have while conducting each one. In addition, the student will discuss how to practice professionalism while performing each duty in order to provide excellent customer service. The paper must include at least 3 scholarly references in addition to the course textbook and the Bible, making for a total of 5 scholarly references. Sources must not be older than 5 years. References to Wikipedia.com and Dictionary.com are not allowed. This assignment will be submitted via the plagiarism detection tool, SafeAssign.

AMOA 203 Employee Initiative Project (Choose Your Own Assignment)

The student will create a project focused on generating employee participation in a cause or movement in the office (ex. hand washing). The student may utilize a PowerPoint or a pamphlet as the deliverable for this project and select any topic focused on enhancing the safety or quality of the workplace. The project must include at least 4 scholarly resources be in current APA format that support the goal of the project. If chosen, the PowerPoint must include 8–10 slides and have at least 150 words in the notes area for each slide. All references must be in current APA format and must be no older than 5 years. The pamphlet must contain at least 750 words of text and must highlight the focus of the student’s project.

AMOA 203 Quizzes (4)

Each quiz will cover the Reading & Study material for the modules/weeks up through the module/week in which it is assigned. Each Quiz will be open-book/open-notes, contain 25 multiple-choice and true/false questions, and have a 1-hour time limit.