Equipment and (IT) Technical Services Team

Cody's key responsibilities include:

• Managing and providing daily support requests and delegate them to appropriate team members 

• Planning, implementing, budgeting, and supporting all clinic software, hardware and equipment as well as all non-IST supported IT infrastructure 

• Implementing and supporting various integrated business software systems

• Collaborating with stakeholders and providing recommendations on current and future projected technology needs

Michael's key responsibilities include:

• • Oversee the day-to-day operations of the dental equipment and (IT) technical services unit

  • Maintain a comprehensive equipment inventory and maintenance schedules

  • Identify new/emerging equipment that could be integrated into patient care clinics and simulation labs.

  • Installation, repair and moving of dental equipment

  • Perform preventive maintenance on dental, laboratory, sterilization, and related clinical equipment.

Matthew's key responsibilities include:

• Supporting onsite clinical applications

• Troubleshooting issues

• Maintaining computer hardware 

• Tracking and responding to daily inquiries

• Assisting with large-scale upgrades

Michel's key responsibilities include:

• Performs preventive maintenance on dental, laboratory, sterilization and related clinical equipment.

• Troubleshoots dental equipment in clinic or workshop settings 

• Installation of new equipment, and in-house repair and maintenance of equipment

• Maintenance of parts inventory and equipment reference material

Their key responsibilities include:

• Supporting onsite clinical applications

• Troubleshooting issues

• Maintaining computer hardware 

• Tracking and responding to daily inquiries

• Assisting with large scale upgrades